AmTrust Financial Services, a fast growing commercial insurance company, has a need for a Telephonic Medical Case Manager, RN.   PRIMARY PURPOSE: To provide comprehensive quality telephonic case management to proactively drive a medically appropriate return to work through engagement with the injured employee, provider and employer.  Our nurses will be empathetic informative medical resources for our injured employees and they will partner with our adjusters to develop a personalized holistic approach for each claim.  These responsibilities may include utilization review, pharmacy oversight and care coordination. 

The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users.  The BSA serves as the conduit between the customer community and the software development team through which requirements flow.  They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed.  Projects can range from minor enhancements to larger and more complex work items for insurance quoting and policy management systems, and responsibilities may include production support on assigned systems.    The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company.   The BSA is involved at some level throughout the entire software development life cycle and collaborates with the technology teams to ensure that they have the information they need for successful solution delivery.  They serve the agile teams by ongoing and iterative prioritization of the product backlog, ensuring requirements for user stories/features are complete prior to each sprint, and addressing questions the team may have in sprint planning and throughout the sprint.  The BSA is responsible for seeing that the tasks are performed properly and verifying customer satisfaction.

Summary:  The Audit Coordinator will work collaboratively to coordinate and schedule premium audits directly with Policyholder’s for members of the Key Account Team (KAT) and Virtual Audit Team (VAT).  The Audit Coordinator will be responsible for contacting clients to schedule audits, answer questions regarding the audit process and timeline, and assist with ensuring appropriate resources are assigned to each audit.  Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Responsible for specific tasks included in finance which could include accounting, general ledger, accounts payable, accounts receivable, account analysis, and compliance.

The Software Quality Assurance Analyst II will develop and execute exploratory tests as well as automated tests in order to ensure product quality.  This Software Quality Assurance Analyst will have experience automating tests and creating, executing and analyzing performance tests. Will interact with his or her supervisor as needed, but many activities will require independent thought and decision making. Will also be responsible for delivering quality, well-tested software into Production and performing the following essential functions:

Assigned to our Worker's Compensation Line of Business, the Adjuster III is responsible for prompt and independent review of insurance claims through effective research, evaluation, investigation, negotiation and interaction with insureds or claimants.  The Adjuster III is often assigned to mid-size or mid complexity claims in the Line of Business. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust and Claims organization. Experience handling Worker's Compensation Claims is required for this position. 

Summary:  The Collections Representative II is responsible for analyzing policy detail, report data, and company policy to determine the best course of action for aged receivable balances. Timely resolution of the aged balances is accomplished through obtainment of payment, revision, write off, or referral to third party collection vendors. This position supports preservation of AmTrust’s reputation and assets by providing excellent levels of customer service and sound receivable resolutions to all internal and external customers

The receptionist is responsible for providing administrative and clerical services in order to ensure effective and efficient operations of the office. The ability to work in a fast paced environment with strong attention to detail is essential for this position.   The salary range for this role is $18-20.30/hr. This range is only applicable for jobs to be performed in California. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales and or revenue-based metrics. This range may be modified in the future.

AmTrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Claims Adjuster II - WC. The adjuster is responsible for the prompt and efficient examination, investigation, settlement or declination of worker’s compensation insurance claims through effective research, negotiation and interaction with insures, and claimants, ensuring that company resources are utilized in a cost-effective manner in the process. The adjuster reports to a WC Supervisor.

The Client Experience Manager, reports to the Manager, Client Experience and is responsible for client support throughout the life of the policy.  The Client Experience Manager (CXM)’s goal is to support Sales, Underwriting and Claims to drive retention and growth by creating loyal and satisfied clients while improving loss cost and experience mods. The CXM will support our internal Sales, Underwriting and Claims teams by working along side them to address anything they need, or a client needs with a regional focus.  This model will allow one point of accountability to address any issues that arise over the life of a policy.   The CXM must maintain a solid understanding of AmTrust’s mission, vision, and values and uphold the standards of the AmTrust organization.

The AVP, Internal & Executive Communications will report to the Chief Marketing Officer and will manage all areas of the internal communications program in the United States. This person will work prominently with Human Resources, the AmTrust Executive Committee and across the business to ensure consistent and effective strategic internal messaging.   The AVP, Internal & Executive Communications leads the internal communications team and provides strategic partnership and counsel to internal clients and business partners in communicating the company’s key business priorities. This role plays an integral role in cultivating a values-based culture that emphasizes inclusion and belonging. The team actively seeks insight into employee sentiment and solicits employee input via surveys, focus groups, and informal discussions. The Internal Communications team delivers employee and executive communications using a variety of communication channels and works to ensure employees have the information they need to succeed in their roles. The Internal Communications team consistently works to ensure every employee enjoys a sense of belonging at AmTrust and has a means of making his or her unique voice heard. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Looking for an inventive, aspiring actuarial student, ideally with pricing experience. This person will work closely with underwriting and other actuarial staff to segment our retail workers’ compensation portfolio to improve profitability and encourage growth. Effectively communicating the results of your work to technical and non-technical audiences are key.   AmTrust is an innovative, customer-centric leader in workers’ compensation with $2.5 billion dollars in premium in the retail space. We are looking for someone who will add skillsets to our team in driving results. Ideally, this person can assist with making creative methodology changes, driving a process to a conclusion while meeting critical deadlines and/or improving team workflow.

AmTrust Financial Services, a fast-growing commercial insurance company, is seeking a Property Claim Technical Field Adjuster to respond to the needs of our customers in the Southeast. As part of the Property line of business, the Property Claim Technical Field Adjuster is responsible for investigating, evaluating, and estimating damages to ensure accuracy on business insurance claims.

AmTrust Financial Services, a fast-growing commercial insurance company, is seeking a Property Claim Technical Field Adjuster to respond to the needs of our customers in the Northeast. As part of the Property line of business, the Property Claim Technical Field Adjuster is responsible for investigating, evaluating, and estimating damages to ensure accuracy on business insurance claims.

The HRIS Analyst I will be responsible for the day to day support of Workday HCM, including but not limited to the facilitation of the following HR functions:  Benefits, Payroll, Attendance Management, Talent Acquisition, Talent Management, Performance Management, Compensation, and Security.

AmTrust Financial Services, a fast-growing commercial insurance company, is seeking a Property Claim Technical Field Adjuster to respond to the needs of our customers. As part of the Property line of business, the Property Claim Technical Field Adjuster is responsible for investigating, evaluating, and estimating damages to ensure accuracy on business insurance claims.

The Software Quality Assurance Analyst will develop and execute exploratory tests as well as automated tests in order to ensure product quality.  This Software Quality Assurance Analyst will have experience automating tests and creating, executing and analyzing performance tests. Will interact with his or her supervisor as needed, but many activities will require independent thought and decision making. Will also be responsible for delivering quality, well-tested software into Production and performing the following essential function.

We are currently looking for an Underwriting Assistant to join the team in Morristown, New Jersey for a unique opportunity to be a key part of our book of business.   ANV Global Services (http://www.anv.us.com) underwrites as a Global MGU with centers in Europe, London, and the USA.  From our offices in Morristown, London, and Barcelona, we provide underwriting expertise for related and third-party insurance companies including Lloyds of London.  ANV Global Services is now part of the AmTrust Group (www.amtrustgroup.com).

AmTrust Financial Services seeks a Claims Manager for our Property Claims department. This position values previous supervisory experience, mentorship and/or property training experience. The Property Claims Manager leads a team of 5-7 claim professionals and/or trainees in the handling of first-party commercial property claims. Critical skills and responsibilities include the technical development of the claim professionals and the ability to drive improved claim quality and outcomes.  Expert knowledge of coverage, causation, investigation, evaluation of damages, and ultimate resolution is a pre-requisite. These claims arise in various jurisdictions throughout the country and, as such, experience and licensing in multiple jurisdictions is required. This position will also have personnel administration responsibilities and may be involved in cross-functional claims projects.

AmTrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Workers Compensation Claims Adjuster II The Workers' Compensation Claims Adjuster II  is responsible for the prompt and efficient examination, investigation, settlement or declination of worker’s compensation insurance claims through effective research, negotiation and interaction with insures, and claimants, ensuring that company resources are utilized in a cost-effective manner in the process. The Workers' Compensation Claims Adjuster II reports to a WC Supervisor.