The AVP, Internal & Executive Communications will report to the Chief Marketing Officer and will manage all areas of the internal communications program in the United States. This person will work prominently with Human Resources, the AmTrust Executive Committee and across the business to ensure consistent and effective strategic internal messaging.

The AVP, Internal & Executive Communications leads the internal communications team and provides strategic partnership and counsel to internal clients and business partners in communicating the company’s key business priorities. This role plays an integral role in cultivating a values-based culture that emphasizes inclusion and belonging. The team actively seeks insight into employee sentiment and solicits employee input via surveys, focus groups, and informal discussions. The Internal Communications team delivers employee and executive communications using a variety of communication channels and works to ensure employees have the information they need to succeed in their roles. The Internal Communications team consistently works to ensure every employee enjoys a sense of belonging at AmTrust and has a means of making his or her unique voice heard. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

• Works as part of the Marketing and Communications team to develop and in close coordinate with HR to develop and implement internal communications strategies.
• Executes strategic vision and is held accountable for all internal written communications.
• Works to ensure AmTrust leadership is visible and accessible through the use of a variety of communication channels.
• Contributes to key HR communications including Open Enrollment, Benefits, Wellness, Recruiting, Payroll, Employee Relations, etc.
• Supports Executive Leadership’s strategy and helps raise awareness of, and engagement with, the company’s vision, mission and core values of the organization.
• Provides de facto leadership to communications specialists in GTO, Claims, AmTrust International and other business areas to ensure communications are impactful, high-quality and adhere to editorial standards.
• Collaborates with HR Leadership to support communications in developing company-wide announcements, team tools, recruiting presentations and senior management messages that reflect the voice and values of the Leadership Team.
• Identifies the best tools for internal communications to employees globally, for corporate-wide messages, and best tools for department or business unit specific employees, for targeted messages.
• Oversees communications tools, such as employee newsletter, Intranet, memos, Teams and other company-wide channels.
• Leads internal communications team, providing coaching, guidance and development opportunities.
• Establishes internal communications calendar.
• Assists in building and executing engagement events and recognition programs.
• Coordinates town hall events and corporate planning meetings, including logistics and leadership presentations.
• Solicits feedback on communications effectiveness, measures message absorption and intranet analytics and takes steps to adjust messages or channels as needed (e.g., focus groups and pulse checks)
• Due to the nature of this role, travel, including overnight travel, may be required.
• Keeps current with market trends and demands.
• Performs other functionally related duties as assigned.

Required:

• BS/BA degree in Communications or related field
• Exceptionally strong writing skills with experience writing for various platforms and audiences
• Excellent written, verbal, and interpersonal communication skills
• Strong organizational skills and high attention to detail
• Experience in development and execution of communication strategies in a performance-driven environment

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AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.