AmTrust Financial is currently seeking a talented individual to fill a role as Desktop Support Technician. The Desktop Support Technician will report to the Manager, IT End User Services.   The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment. The Desktop Support Technician provides end-user support and installs/maintains personal computer hardware and software utilizing hands-on and remote resolution capabilities to ensure the efficient and successful operations of AmTrust’s corporate business, while following all IT and Security standards and practices. The Desktop Support Technician will work closely with other IT groups, business departments, and external entities.

Summary:   This position monitors all Global Technology and Operations (GTO) related expense spending via intake, processing, coding, and reporting of vendor spend.  In addition, the position will be responsible forsummary analytics and predictive models that will provide regular management reporting and will be key to annual budgeting process.Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. 

Overview: Responsible for administering AmTrust’s global firewall and network infrastructure in order to meet business objectives.  This position will have a primary role in supporting the enterprise firewall infrastructure and intrusion detection system by implementing security controls which safeguard enterprise applications and data. 

AmTrust Financial is currently seeking a talented individual to fill a role as Desktop Support Technician. The Desktop Support Technician will report to the Manager, IT End User Services.   The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment. The Desktop Support Technician provides end-user support and installs/maintains personal computer hardware and software utilizing hands-on and remote resolution capabilities to ensure the efficient and successful operations of AmTrust’s corporate business, while following all IT and Security standards and practices. The Desktop Support Technician will work closely with other IT groups, business departments, and external entities.

Summary:  AmTrust Financial Services, Inc. is looking for a driven Senior Desktop Support Technician, who is responsible for scheduling, managing, and directing all on-site IT implementation activities, such as desktop support, site assessment, hardware/software installation, network and systems installations and configurations to support all AmTrust facilities. 

Summary:  The IT Project Portfolio Analyst reports to the Director of Portfolio Management, GTO and will lead and drive the Portfolio Management Lifecycle (demand intake to closed work to value realization) for IT requested work from their assigned business unit(s).  They will partner with both business and IT leadership to proactively monitor project and portfolio data using multiple Microsoft tools to support governance, resource management, time management and reporting with compliance to Portfolio Process standards.

Software Engineer III to work intensely with the data work stream through all phases of an engagement, including conceptual design, detailed design, implementation, testing and production deployment.  Responsibilities entail defining, assembling and presenting all technical data deliverables and work products. He must be comfortable leading internal meetings, presenting and defending analysis findings to key stakeholders, and participating on client calls.

Responsible for designing AmTrust’s global enterprise network architecture, strategy, technology roadmap, and implementing advanced networking solutions to support business requirements. The Sr. Network Architect will be driving solutions and methodologies that support world-class standards for Network Services, as well as identifying key targeted areas for improvement.

AmTrust Financial is looking for an eager system professional who is reliable and who wants to be a part of an enterprise team. An ideal candidate would have solid experience with SCCM patching, Active Directory, Exchange, Windows server administration and server/infrastructure builds. A successful person for this role would be someone that has a lot of internal motivation, attention to detail, follow through skills and who is a self-starter. People that are passionate about infrastructure, Windows technology, new/emerging technology, process improvement and working in a complex, fast paced environment will love this role. It gives you the chance to work with outstanding, highly intelligent people in a fast paced environment. Duties include but are not limited to:

The Software Quality Assurance Analyst will develop and execute exploratory tests as well as automated tests in order to ensure product quality.  This Software Quality Assurance Analyst will have experience automating tests and creating, executing and analyzing performance tests. Will interact with his or her supervisor as needed, but many activities will require independent thought and decision making. Will also be responsible for delivering quality, well-tested software into Production and performing the following essential function.

Summary:  Responsible for containerizing applications and migrating from a VM architecture. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Summary:  The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users.  The BSA serves as the conduit between the customer community and the software development team through which requirements flow.  They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed.  Projects can range from minor enhancements to larger and more complex work items for insurance quoting and policy management systems, and responsibilities may include production support on assigned systems.    The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company.   The BSA is involved at some level throughout the entire software development life cycle and collaborates with the technology teams to ensure that they have the information they need for successful solution delivery.  They serve the agile teams by ongoing and iterative prioritization of the product backlog, ensuring requirements for user stories/features are complete prior to each sprint, and addressing questions the team may have in sprint planning and throughout the sprint.  The BSA is responsible for seeing that the tasks are performed properly and verifying customer satisfaction.   Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Seeking an experienced Security Engineer II that has Incident Response skills and experience. The engineer will be responsible for incident response, threat hunting, and data analysis to protect and maintain the overall security of the enterprise. In this role you will be responsible for leading investigations for all priority level incidents. You will drive the coordination, investigation, resolution, closure and reporting on security incidents as they are escalated or identified.

The Manager, Operation Administration is responsible for execution and support of our systems operations infrastructure services (Sysops). As a functional leader, the manager is responsible for leading a systems operations support team in the disciplines of System Administration, DevOps, Provisioning/Deployment/Patching, and Security Compliance Operations per our ITSM model. You will also be responsible for developing department standards, policies, and procedures, as well as determining level of effort and prioritization for the department to appropriately align to the goals of the company.  

Responsible for design, development, testing, and maintenance of data architectures including large scale databases, data pipeline processes, and data delivery solutions. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Responsible for design, development, testing, and maintenance of data architectures including large scale databases, data pipeline processes, and data delivery solutions. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Responsible for design, development, testing, and maintenance of data architectures including large scale databases, data pipeline processes, and data delivery solutions. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users.  The BSA serves as the conduit between the customer community and the software development team through which requirements flow.  They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed.  Projects can range from minor enhancements to larger and more complex work items for insurance quoting and policy management systems, and responsibilities may include production support on assigned systems.    The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company.   The BSA is involved at some level throughout the entire software development life cycle and collaborates with the technology teams to ensure that they have the information they need for successful solution delivery.  They serve the agile teams by ongoing and iterative prioritization of the product backlog, ensuring requirements for user stories/features are complete prior to each sprint, and addressing questions the team may have in sprint planning and throughout the sprint.  The BSA is responsible for seeing that the tasks are performed properly and verifying customer satisfaction.   Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.