The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users.  The BSA serves as the conduit between the customer community and the software development team through which requirements flow.  They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed.  Projects range from highly complex product development efforts to strategic, large scale system implementations for insurance quoting and policy management systems.    The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company.   The BSA is involved at some level throughout the entire software development life cycle and collaborates with the technology teams to ensure that they have the information they need for successful solution delivery.  They serve the agile teams by ongoing and iterative prioritization of the product backlog, ensuring requirements for user stories/features are complete prior to each sprint, and addressing questions the team may have in sprint planning and throughout the sprint.  The BSA is responsible for seeing that the tasks are performed properly and verifying customer satisfaction.   Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users.  The BSA serves as the conduit between the customer community and the software development team through which requirements flow.  They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed.  Projects range from highly complex product development efforts to strategic, large scale system implementations for insurance quoting and policy management systems.    The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company.   The BSA is involved at some level throughout the entire software development life cycle and collaborates with the technology teams to ensure that they have the information they need for successful solution delivery.  They serve the agile teams by ongoing and iterative prioritization of the product backlog, ensuring requirements for user stories/features are complete prior to each sprint, and addressing questions the team may have in sprint planning and throughout the sprint.  The BSA is responsible for seeing that the tasks are performed properly and verifying customer satisfaction.   Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Provides effective claims handling, serving as decision maker on the more complex contract and commercial Surety matters and multi-project defaults. Works with head of Surety claim in establishing priorities, driving change, ensuring results, and impacting employee engagement. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Amtrust Financial Services, a fast growing commercial insurance company, is seeking a Complex Commercial Claims Adjuster handling Employment Practices Liability claims. This position can be hybrid in one of our offices, with the possibility of working remotely. The successful candidate will evaluate coverage issues and risk transfer opportunities as well as ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, and proper negotiation strategy is employed. This position reports to a line of business executive.

AmTrust Financial Services, a fast growing commercial insurance company, has an immediate need for a Workers' Compensation Claims Manager in Latham, NY. The Workers' Compensation Claims Manager is responsible to supervise activities within the worker compensation lost time claims department. This may encompass supervision of administrative tasks and staff or oversight of the investigation of insurance claims involving workers compensation, property or casualty claims based on coverage, appraisal and verifiable injury or damage. This position involves the direct handling of tasks and/or claims in addition to supervision of staff. The WC Claims Manager reports to the WC Sr. Manager.

Overview The underwriter II will be responsible for the underwriting and servicing of renewal business for an assigned group of agencies in the Midwest. Maintains effective relationships with agency contacts to ensure accurate information is gathered for risk evaluation and provides consultation on company product and coverage capabilities that positively impacts risk selection.  Enables profitable growth with assigned agencies including periodic profitability reviews and the implementation of profit improvement actions. Must maintain a professional demeanor at all times. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Responsible for creating innovate and engaging learning solutions that link to key business strategies. Collaborates with key stakeholders to define learning objectives and measure learning outcomes. Designs and develops learning solutions using various instructional design methods that focus on improving organizational performance.  Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. 

AmTrust Title is an agent-centric title insurance company grounded in offering next-level customer service with a dynamic team approach, backed by the deep financial resources of AmTrust Financial Services, Inc. (AFSI). Headquartered in Manhattan, our focus is the accurate and efficient provision of title insurance to real estate owners, law firms, managers, global investors, hedge funds, developers, REITs, and lenders. Deeply focused on customer service and satisfaction, the agency’s prime objective is to provide transactions that close successfully. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

The Investigative Analyst will examine claims and other data sources to detect potentially fraudulent activity. They will conduct extensive research from both internal and external sources, to identify patterns, trends and anomalies that require further investigation. The investigative analyst will develop investigations from the patterns, trends or anomalies identified and document all relevant activity/elements in accurate detail and in a timely manner within the investigative case management system. They will prepare reports regarding the conclusions and recommendations drawn from the data to present information to Investigative Services management, state insurance fraud bureaus and/or law enforcement. They will also make recommendations for future policies and procedures that will help detect, identify and/or prevent future fraud. The analyst must maintain a solid understanding of AmTrust’s mission, vision, and values and uphold the standards of the AmTrust organization.

The primary functions of a Processor are the review and completion of new business issuance and policy endorsement change requests in accordance with underwriting guidelines and applicable laws. In this role, the processor will be expected to maintain a standard of both productivity and quality.

Responsible for assisting with all administrative aspects of Legal e-Billing program. Assists e-Billing unit to ensure timely and proper payment of legal invoices. Communicates directly with law firm vendors with respect to billing and payment inquiries.  Assists with verification of billing data for new and ongoing legal matters. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

AmTrust is searching for an experienced and knowledgeable Renewal Underwriting Supervisor to manage and lead the West Region underwriting team. This position will lead and train underwriters and Underwriting Assistants to ensure integrity of underwriting activities and processes. You will also lead your team to work closely with Regional Sales Managers and Agents to target and identify opportunities to meet and or exceed annual sales and profit goals.

Assigned to our Worker's Compensation Line of Business, the Adjuster II is responsible for prompt and independent review of insurance claims through effective research, evaluation, investigation, negotiation and interaction with insureds or claimants.  The Adjuster II is often assigned to mid-size or mid complexity claims in the Line of Business. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust and Claims organization. Experience handling Worker's Compensation Claims is required for this position.    This position will require a hybrid schedule in the Dallas, TX office. 

Join AmTrust Insurance for our Workers’ Compensation Claims Training Program!   In this program, you will learn how to evaluate, negotiate, and resolve a Workers’ Compensation Claim.  This is a 6-month program that includes robust training, job shadowing, and more industry knowledge. At the end of this program, you will be set up for success as a Claims Adjuster on our Workers’ Compensation team.   At AmTrust, we believe in organic growth and promoting from within. This training program will put you on a Claims career path.  Employees will train in all aspects of Workers’ Compensation claims handling.   Even after the training program completes, AmTrust continues to invest in developing and training all adjusters to continue growing in their claims careers whether that means continuing to move through the adjusting field or wanting to move into leadership. We want to help develop highly skilled adjusters and future leaders as a part of this program!   Note, this is an in-office opportunity out of our Chicago office.

The Claims Data & Analytics Specialist is responsible for supporting the Claims organization by providing analytics and reporting to identify opportunities to improve efficiency and effectiveness within specialized claims lines. The right candidate will bring a balance of analytical, data strategy, execution, and communication skills to the table.  Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust and Claims organization.

Amtrust Financial Services, a fast growing commercial insurance company, is seeking a Construction Defect Commercial Claims Adjuster III. This position can be located in one of our claims offices, with the possibility of working remotely. The successful candidate will directly handle Construction related claims. The successful candidate will evaluate coverage issues and risk transfer opportunities as well as ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, and proper negotiation strategy is employed. This position reports to a line of business executive.

AmTrust Financial Services, Inc. (the “Company”) is a global property and casualty insurance holding company that is looking for an Accountant II to join the Finance Team in Jersey City, NJ. In this position, you will be responsible for assisting in the accounting for the Assigned Risk program within the North America Property & Casualty Insurance segment. 

AmTrust Title is an agent-centric title insurance company grounded in offering next-level customer service with a dynamic team approach, backed by the deep financial resources of AmTrust Financial Services, Inc. (AFSI). Headquartered in Manhattan, our focus is the accurate and efficient provision of title insurance to real estate owners, law firms, managers, global investors, hedge funds, developers, REITs, and lenders. Deeply focused on customer service and satisfaction, the agency’s prime objective is to provide transactions that close successfully. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

AmTrust Financial Services, a fast growing commercial insurance company, has an immediate need for a Workers’ Compensation Claims Supervisor. The successful candidate will supervise a team of Workers’ Compensation Claims Adjusters.  Their supervision will include coaching and counseling, monitoring work performance to assure compliance with company standards as well as California Labor Code rules and regulations, helping to refine the skills of the people in the unit, conducting performance evaluations, and instituting corrective action when appropriate. This position will also have personnel administration responsibilities for their team of adjusters. This position reports to the Division President.   Note, this is a remote role and commercial Workers' Compensation claims handling experience required.

As a Senior Business Analyst, you will be responsible for ensuring that our insurance products and systems meet our business requirements and customer needs. Responsibilities include, but not limited to, requirements building, user acceptance testing, designing and executing test cases for system enhancements, updates and defects for internal and external facing systems. Maintain a solid understanding of AmTrust’s mission, vision, values and upholds the standards of the AmTrust organization.