This position will report directly to the AVP of Claims Quality, Compliance and Training within the Claims Shared Services organization. This high profile position will collaborate to build a program to direct claims-wide regulatory compliance activities and quality oversight for all lines of business. Provides Senior Management with analysis and recommendations to operationalize compliance requirements and improve quality. Accountable for streamlining processes to manage day to day regulatory support and provides oversight and governance for all claims compliance initiatives. Partners to evolve the quality program to an outcome-driven methodology with root cause analysis reporting and financial quantification. Unit will measure the adherence to regulatory requirements and internal quality processes and procedures through routine testing. Builds strong relationships with Claims Operations and Field, Corporate Compliance, Internal Audit, and other areas across the Enterprise to monitor and promote regulatory compliance and quality performance. Responsibilities may include representing the Claims organization to External Auditors, State Regulators, and internal Lines of Defense partners.
The Director of Claims Quality and Compliance will lead a diverse workgroup focused on driving regulatory compliance and quality improvement across the organization. The responsibilities of the position include:
Education & Experience
What We Offer
AmTrust Financial Services, a Fortune 500 company, offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Vacation and Holidays.