AmTrust Financial Services, Inc.

  • Underwriting Support Technician III

    Job Locations US-TX-Dallas
    Requisition ID
    Position Type
    Regular Full-Time
  • Overview

    The Underwriting Support Technician III handles several aspects of policy processing and issuance which include new business and/or renewal preparation, quoting and issuance;  endorsement processing; cancellations; and/or all other policy processing associated tasks in accordance with authority level and company guidelines. Products contained within CPP Operations are listed below. These may include a variety of states. This position may have contact with field offices and agents to compile information and communicate to the status of various accounts. 


    • Processes and prepares endorsements, non-renewals notices, or cancellations and other associated tasks as required and within letter of authority, and/or;
    • Prepares renewals policies for underwriter review and pricing, and/or;
    • Completes processing of renewals within letter of authority and premium guidelines and/or;
    • Supports underwriting in the entry and processing of quotes and new business, and/or;
    • Completes issuance of new business, including Bind On Line.
    • May perform Clearance on new business submissions.
    • May coordinate and manage requests for Auto ID Cards.
    • May assist with and provide training to other employees on company products, processing and systems.
    • Communicates in writing and by phone with agents and field office staff to gather information for risk development.
    • Promotes goodwill for the company with all customer contact.
    • Meets or exceeds established Company service standards.
    • Achieves and maintains a 95%, or above, Productivity levels.
    • Achieves and maintains a 97%, or above, level of Quality.
    • Performs projects and other duties, as assigned.


    1. Underwriting: Limited to that on the Endorsement Triage By-Pass
    2. Processing Systems: ANA and CPP Rating
    3. Resource Systems: Oden, Polk, Silverplume, Reference Connect, Pro-Metrix, Lexis Nexis, ISO 360, and any other company authorized resource systems.
    4. Decisions: Must follow department established procedures.
    5. Extensive commercial policy rating- Multi state or ASPP exposure preferred 
    6. Knowledge of coverages and forms for multiple lines preferred


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