AmTrust Financial Services, Inc.

  • Underwriting Support Technician

    Job Locations US-TX-Dallas
    Requisition ID
    Position Type
    Regular Full-Time
  • Overview

    The Underwriting Support Technician (UST) for the QA Correction Team handles the correction of policies by endorsement or other means under the direction of a QA Analyst or the QA Team Lead.


    • Endorsement processing by of the company’s proprietary rating system CPP
    • Manually insert forms into PDF’s based on instructions as directed by a QA Analyst or the QA Team Lead.
    • Follow all directions as provided by the QA Analyst or the QA Team Lead.
    • Respond to requests and inquiries in a timely manner.
    • Meet or exceed established service standards.
    • Support company guidelines by demonstrating a professional businesslike demeanor while adhering to company guidelines relating to attendance and attire.
    • Perform other duties as assigned.
    • Authority Level. None.


    • Must be proficient in Word, Excel and Adobe. 
    • Accuracy in entry and attention to detail.
    • Must have good communication skills including ability to establish rapport by telephone and write with correct grammar, punctuation and focus.
    • Must be able to follow direction and workflows.
    • Must be customer service oriented. 
    • Must be well organized and have good follow-through.
    • Some Commercial Lines Insurance required.


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