AmTrust Financial Services, Inc.

  • Mailroom Coordinator

    Job Locations US-NJ-Jersey City
    Requisition ID
    Position Type
    Regular Full-Time
  • Overview

      AmTrust Financial is searching for a Mail Clerk in our Jersey City location.  Shift is 8:30am to 5:00pm.



    • Operation of automated equipment: mail, reprographic, and finishing equipment

    • Operate production scanners and configure job-processing settings, manage job queues, files, print jobs 

    • Follow procedures based on application outlined in Mailroom Procedures Manual

    • Use print, mail and peripheral equipment during production process

    • Perform quality checks on print and mail during respective processes

    • Record and process accountable print and mail information, maintain logs

    • Prepare print, mail and packages for external shipments and coordinate deliveries and pick-ups (i.e. presort vendor)

    • Manage digital files to formats such PDF, TIFF, PostScript, XML, etc for import into document repository and print management systems

    • Store and retrieve electronic documents in server storage system

    • Perform finishing work on documents to be mailed, such as metering, folding and inserting

    • Perform fulfillment functions, such as assembly, packaging, shipping and tracking of materials. Manage fulfillment inventory, re-order and re-stock

    • Engage and procure special packaging materials and/or special inventoried items from appropriate Third Party suppliers to support jobs requirements

    • May be required to operate electronic and hand pallet jacks which requires forklift training / certification

    • Monitor and manage supplies inventory, mail and distribution activities

    • Trace and resolve mail problems with USPS, presort vendors and express and local delivery services

    • Identify and engage appropriate resources for problem resolution and initiate process improvement when applicable

    • Operate fully integrated mail solutions that include automated fulfillment, finishing, and mailing

    • Manage electronic input, print, packaging activities and posting fulfillment in high speed/high volume operations

    • Ensure resources are available during normal working hours to assure quick resolution of printing, mail distribution, or technical problems and maximize uptime

    • Perform necessary safety requirements and certifications

    • Perform other duties as assigned

    • Follow AmTrust’s ANA Policy Handbook


    • Must have mailroom experience

    • Able to lift and move up to 50 pounds

    • Verbal communication skills

    • Read a simple job ticket and understands steps required in work flow

    • Ability to handle multiple tasks

    • Operation of PC – basic function of MS Office applications (Word, Excel). Capable of navigating Internet Explorer, uploading and downloading files

    • Determine output packaging per packaging standards (e.g. process for invoices, etc.)

    • Estimate and schedule complex jobs, including operators, job path and time requirements

    • Build teams and foster teamwork

    • Coach and mentor other Mail associates


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