AmTrust Financial Services, Inc.

  • Auto Warranty/Vehicle Service Contracts Auditor

    Job Locations US-TX-Dallas | US-TX-Dallas
    Requisition ID
    Position Type
    Regular Full-Time
  • Overview



    Review Auto Warranty Claims/Vehicle Service Contracts over settlement authority and adjudicate in a timely manner according to stated procedures. 


    Essential Duties and Responsibilities

    • Verify claims were processed following the policy and procedure established by the insurance carrier
    • Provide coverage and procedure inquiry support to Regional Managers, Area Representatives, Agents, Dealerships and Servie3 Contract Holders.
    • Special projects and duties as assigned
    • Review of processed warranty claims for prevention of excess charge backs.
    • Review of Warranty Claim audits to closely align to Procedure Manuals.
    • Assist in annual audits.





    • Minimum 5 years of hands-on automotive repair and diagnosis experience
    • ASE certification
    • Heavy mechanical breakdown knowledge
    • Parts and Labor Guide familiarity
    • Ability to read, analyze and interpret general business correspondence or technical procedures
    • Working knowledge of mechanical failures, parts and labor repair costs, experience in interpreting contracts and coverage
    • Good negotiation skills with the ability to make decisions with little or no supervision. Takes initiative, self-starter and team player.
    • Creative problem solver, results oriented, strong analytical skills.
    • Proven experience achieving high quality results in a continuous changing environment.



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