AmTrust Financial Services, Inc.

  • Claims Clerk I

    Job Locations US-CA-Irvine
    Requisition ID
    Position Type
    Regular Full-Time
  • Overview

    Amtrust Financial Services, a fast growing commercial insurance company, has an immediate need for a Casualty Claims Clerk I in the Irvine, CA office. The claims clerk performs various support functions for the claims department that include, but are not limited to, those listed in the essential job functions section below. 


    • Experience with claims setups and mail indexing in property and casualty claims.
    • Monitors the daily Team performance, trends and provides the necessary coaching to staff to ensure adherence to policies and procedures.
    • Assist in the hiring and the training process.
    • Assist in the writing and delivering of the annual performance evaluations.
    • Works closely with other departments to assist with questions and requests.
    • Assist with the day to day tasks and answer questions from Team members and other departments.
    • Keeping management updated of any issues that may arise.


    • 3 to 5 years of experience in a claims department and/or claims operations preferred.
    • At least 1 to 2 years of management or Team Lead experience desired.
    • Strong knowledge of claims procedures and policies, desired
    • Strong organizational skills and ability to multi task, with minimal supervision and must be able to exercise independent sound business judgement based on experience and policies and procedures.
    • Excellent verbal and written communication skills, with the ability to communicate effectively with all levels of the organization.
    • Intermediate to expert level working in Excel, Outlook and Word programs.
    • Ability to learn new procedures quickly and adapt to a changing environment
    • Acts with a sense of urgency to advance priorities.
    • Ability to work in a team environment
    • Ability to maintain professionalism and respectfulness under pressure.
    • Ability to multi-task and work with multiple computer screens.
    • Type 45 wpm, while still adhering to quality controls.
    • Ability to work in a diverse work environment.


    What We Offer 

    AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities.  Our benefits include: Medical & Dental Plans, Life Insurance, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Vacation and Holidays.





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