AmTrust Financial Services, Inc.

  • Construction Defect Claims Examiner

    Job Locations US-CA-Concord | US-CA-Irvine | US-WA-TBD | US-OR-TBD | US-NV-Las Vegas | US-AZ-TBD
    Requisition ID
    Position Type
    Regular Full-Time
  • Overview

    Amtrust Financial Services, a fast growing commercial insurance company, has an immediate need for a Construction Defect Claims Examiner in either our Concord or Irvine, CA offices. The Commercial Claims Examiner is expected to demonstrate a solid knowledge of claims handling principles and practices for commercial general liability claims.  This position is responsible for building a strong foundation for each claim in order to properly apply coverage, determine liability, and make claim settlements as necessary.  Independent judgment is required in determining when to consult claims management when confronted with non-routine situations or problems. Solid abilities in the following areas needed:

    • Possess strong analytical, problem-solving, and organizational skills
    • Have strong decision-making ability
    • Provide a high degree of customer service
    • Ability to work in a fast-paced, growing and changing environment with shifting priorities
    • Ability to prioritize work, organizes time, and balances multiple responsibilities


    • Ability to manage relationships in a fast-paced environment, while demonstrating persistence along with problem solving and decision making skills to work with customers through a variety of challenging situations.
    • Good analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions.
    • Good knowledge of claim procedures, policies, technology, state and federal laws and insurance regulations.
    • Ability to multi-task and handle large volumes of work in a short period of time.
    • Ability to communicate effectively and clearly, both orally and in writing.
    • Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.
    • Ability to work independently with self-initiative.
    • Time management skills, organizational skills and ability to prioritize issues and tasks.
    • Ability to effectively operate computer equipment and applications


    • Bachelor’s degree or equivalent in work experience
    • 5+ years of claims handling experience
    • Experience in handling Commerical Construction Defect claims
    • Good knowledge of insurance theory and practices; insurance contracts and their application.
    • Litigation Experience
    • Excellent negotiation skills

    What We Offer  

    AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities.  Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.



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