AmTrust Financial Services, Inc.

  • Workers Comp Claims Assistant

    Job Locations US-CA-Irvine
    Requisition ID
    2018-6783
    Category
    Claims
    Position Type
    Regular Full-Time
  • Overview

    AmTrust Financial Services, a commercial insurance company, has a need for a Workers' Compensation Claims Assistant. This position will be located in our Irvine, CA office. The WC Claims Assistant will provide assistance to Workers' Compensation claims adjusters by performing a variety of support services. The Claims Assistant position will report to a Supervisor.

    Responsibilities

    • Performs data entry functions (claim checks, claim file updates, forms, form letters, electronic interfaces, etc.) as directed by claims adjuster or supervisor
    • Assists adjusters in contacting insureds or other involved persons to obtain missing or incomplete information
    • Receives and/or returns telephone calls as directed by claims adjuster
    • Performs general maintenance of claims documents in the claim files
    • Other tasks as assigned by adjusters or supervisor

    Qualifications

    • Thorough knowledge of  workers' compensation claims procedures and policies
    • Ability to take direction and make decisions
    • Self organized and detail oriented
    • Ability to learn new procedures quickly and adapt to a changing environment
    • Professional telephone demeanor and good oral and written communication skills
    • Ability to work well under pressure and multi-task in a fast-paced environment
    • Basic understanding of business technology
    • Ability to work in a team environment

    Education/Experience

    • High school diploma
    • Some college preferred
    • 3+ years of experience in a worker's compensation claims department or related experience

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