AmTrust Financial Services, Inc.

Workers' Comp Claims Assistant

Job Locations US-CA-Irvine
Requisition ID
Position Type
Regular Full-Time


AmTrust Financial Services, a commercial insurance company, has a need for a Workers' Compensation Claims Assistant. This position will be located in our Irvine, CA office. The WC Claims Assistant will provide assistance to Workers' Compensation claims adjusters by performing a variety of support services. The Claims Assistant position will report to a Supervisor.


  • Performs data entry functions (claim checks, claim file updates, forms, form letters, electronic interfaces, etc.) as directed by claims adjuster or supervisor
  • Assists adjusters in contacting insureds or other involved persons to obtain missing or incomplete information
  • Receives and/or returns telephone calls as directed by claims adjuster
  • Performs general maintenance of claims documents in the claim files
  • Other tasks as assigned by adjusters or supervisor


  • Thorough knowledge of  workers' compensation claims procedures and policies
  • Ability to take direction and make decisions
  • Self-organized and detail oriented
  • Ability to learn new procedures quickly and adapt to a changing environment
  • Professional telephone demeanor and good oral and written communication skills
  • Ability to work well under pressure and multi-task in a fast-paced environment
  • Basic understanding of business technology
  • Ability to work in a team environment


  • High school diploma
  • Some college preferred
  • 3+ years of experience in a worker's compensation claims department or related experience 


What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities.  Our benefits include: Medical & Dental Plans, Life Insurance, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Vacation and Holidays.



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