AmTrust Financial Services, Inc.

  • Accounts Receivable Collections Analyst

    Job Locations US-IL-Chicago
    Requisition ID
    Position Type
    Regular Full-Time
  • Overview

    We are looking for a talented, professional individual with entry level finance experience to join our Accounts Receivable Collections team to support the administrative review for prompt debt resolution.

    This person will report to the Accounts Receivable Collections Supervisor as well as support the Collections Manager and related team members.  


    • Research, review and assignment of outstanding debts to third party collection companies
    • Collaborate with internal business partners such as the premium audit department, underwriting and others to resolve disputed balances
    • Data entry into AmTrust proprietary system databases
    • Compilation of data into reports for management
    • Interact with internal and external parties via Collections team email inbox
    • Answer Collections customer service phone calls and seek prompt, professional resolutions
    • Preparation, submission and execution of final write off related to uncollectible debts
    • Special projects as assigned


    • Minimum 2 years of collections experience
    • Ability to work both independently and as part of a team, in a high volume, fast paced environment
    • Completed college degree from an accredited institution preferred, but not required; the minimum education requirement may be substituted for experience on a year for year basis
    • Proficiency with Adobe and Microsoft Office Suite (Word, Excel, Outlook, etc.)
    • Strong analytical skills with ability to organize data and documents with close attention to detail
    • Ability to learn new software programs
    • Candidate must have strong written and verbal communication skills including professional phone etiquette
    • Must be detail-oriented and perform work with a high level of accuracy
    • Quick learner with a strong desire to learn more and stretch outside their comfort zone
    • Ability to handle confidential information sensitively and discreetly
    • Perform miscellaneous job-related duties as assigned


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