AmTrust Financial Services, Inc.

Supervisor - Document Management Center

Job Locations US-MD-Hunt Valley
Requisition ID
Position Type
Regular Full-Time


PDP Group, a division of AmTrust Financial, is searching for a Supervisor in our Document Management Center. Shift is 5:00am to 1:30pm.



Coordinates, manages and facilitates the workflow of the Document Management Center (DMC). Responsible for appropriate delegation of all DMC tasks in order to meet required turnaround guidelines. Required to oversee employees. Identifies any issues with employees or workflow and coordinates solutions with the manager.


Essential Duties and Responsibilities:

  • Organize and delegate work to staff on a daily basis.
  • Provide technical direction as necessary.
  • Monitor production for quality and quantity.
  • Assist with the development of those in training
  • Supervise the staff and act as the primary point of contact
  • Recommend improvements for workflow and procedures
  • Handle reporting needs as necessary
  • Be fluent in the jobs performed in the DMC and understand requirements of systems


High school diploma or general education degree (GED); College Degree preferred. One to three years related experience and/or training; or equivalent combination of education and experience. Prior experience organizing and delegating workflow on a daily basis. General knowledge of title administration business or document storage.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed