AmTrust Financial Services, Inc.

Workers Comp Claims Assistant

Job Locations US-PA-Philadelphia
Requisition ID
Position Type
Regular Full-Time


Amtrust Financial Services, a fast growing commercial insurance company, has an immediate need for a Workers Comp Claims Assistant.  This position will be located in our Philadelphia, PA office.  The role of the Claims Assistant will be to provide assistance to claim adjusters by performing a variety of support services that include, but are not limited to, those listed in the essential job responsibilities section below:


  • Assist adjusters in contacting insureds or other involved persons to obtain missing or incomplete information.
  • Provide customer service, such as giving limited instructions on how to proceed with claims, completing timely and accurate responses to customer inquiries and resolving minor complaints which arise during the claims handling process.
  • Performs data entry functions (claim checks, claim file updates, forms, form letters, electronic interfaces, etc.) as directed by claims adjuster or supervisor.
  • Receives and/or returns telephone calls as directed by claims adjuster.
  • Performs general maintenance of claims documents in the claim files.
  • Other tasks as assigned by adjusters or supervisor.


  • Basic knowledge of claims procedures and policies.
  • Ability to take direction and make decisions.
  • Self-organized and detail oriented.
  • Ability to learn new procedures quickly and adapt to a changing environment.
  • Professional telephone demeanor and good oral communication skills.
  • Ability to work well under pressure and multi-task in a fast-paced environment.
  • Basic understanding of business technology.
  • Ability to work in a team environment.



  • High school diploma.
  • Two to four years’ experience in an insurance claims department or related experience.
  • May require occasional evening and/or weekend work.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities.  Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed