PDP Group, a division of AmTrust Financial, is searching for an Account Resolution Technician in our ELT/Small Business Department. Shift is 8:30am to 5:00pm.
This position would be responsible for handling incoming calls & vehicle title research for account resolution.
Essential Duties and Responsibilities include the following.
High school diploma or GED. Excellent written and verbal skills required. Must be able to type 35-40 WPM. Customer Service. High level verbal and written communication skills are a must. Organization and attention to detail is crucial. Previous customer service experience on the job or in house training. Previous call center experience a plus.