Investigate and process AmTrust Agriculture claims, both MPCI and Crop Hail, within assigned region.
Assure that all Crop Hail, MPCI (Multiple Peril Crop Insurance), Private Product claims investigating and adjusting are in accordance with AmTrust Agriculture Insurance Services & FCIC/RMA goals and objectives.Ensure that claims are investigated and processed in compliance with state and federal regulation by performing continuous research on changing governmental regulations.
Ensure uniform and compliant adjusting procedures are used and maintained.
Facilitate effective claims investigating and processing.
Ensure that AmTrust Agriculture Insurance Services is not paying unnecessary claims by reviewing and approving claim files and resolving disputed claims in an equitable manner.
Recommend solutions involving crop claims or other problems and crop accounts.
Respond to and resolve customer service requests according to AmTrust Agriculture Insurance Services policies in a prompt, efficient and courteous manner for external customers, departmental staff, and other AmTrust Agriculture Insurance Services personnel at all times.
Ensure staff inspects, appraises and adjusts crop claims using RMA and company rules, manuals, and procedures.
Conducts crop risk management activities on large crop claims.
Provides oversight towards the resolution of claims files.
Submit weekly reports on events and issues impacting assigned territory.