The purpose of the position is to be responsible for carrying out the functions and goals of the Department and objectives of the organization within the guidelines and procedures that have been established by the VP of Administration. The Agent Dealer Services Representative will serve the agent and dealer base by providing service information, resolving product or service problems and providing general assistance via telephone and email.
solution to solve problem; expedite correction or adjustment.
the agent/dealers on a timely basis.
Search for information contained in files as requested,
Other duties as assigned by management.