Warrantech Corporation, a division of AmTrust Financial Services, is currently seeking experienced Bilingual and Non-bilingual Customer Service Representatives for its Bedford, TX call center location. Customer Service Representatives will be responsible for handling all incoming calls to our warranty call center. Warrantech provides innovative extended service plans and warranty programs to retailers, dealers, distributors and manufacturers in numerous consumer and automotive markets.
The ideal candidate must be able to:
We are looking for engaging, empathetic, results-driven, customer service focused individuals to build a rewarding long-term career with us. If you have a passion for excellent customer service, the ability to function well in a team setting or on an individual basis, effective time-management and organizational skills, and exceptional communication and interpersonal skills, we are looking for you!
This is an entry-level Customer Service position in our Contact Center.
Duties will include the following:
This is an extremely important position as you will be working directly with our customers, representing our partner’s brands, where customers expect to discuss their claim with someone who will not only handle it knowledgably, effectively, and efficiently; but also someone who is genuine and makes the customer feel at ease at the conclusion of the call.
Qualified candidates will be contacted by a member of our Human Resources Department for further consideration.