AmTrust Financial Services, Inc.

Quality Control Coach - Vehicle Titles

Job Locations US-MD-Hunt Valley
Requisition ID
Position Type
Regular Full-Time


PDP Group, a division of AmTrust Financial, is searching for a QC Coach in our Quality Control Department. Shift is 8:30am to 5:00pm.


Summary:  The tech is responsible for learning all QC functions assigned to reporting supervisor.  Will help create a learning plan with Supervisor for new tech to learn their QC functions.  Will report status of development to Supervisor.  Tech will also help existing employees to be crossed trained into other functions to help ensure consistent coverage.  Tech will also be assigned QC duties and will be expected to complete duties.


Essential Duties and Responsibilities include the following.  

  • Work with supervisor to develop learning plan for new hires
  • Work with supervisor to develop learning plan for existing hires to be crossed trained in other QC functions
  • Report status of development of employees (new & existing) to Supervisor
  • Complete assigned QC duties
  • Accurate record keeping of the results
  • Stay up to date on client and PDP expectations for proper quality checks
  • Complete any training courses for the client or PDP within the timeframe provided
  • Communicate results to Supervisor



High school diploma or general education degree (GED)Prior experience with PDP’s title or insurance tracking teams is a must.  Accurate keyboarding skills.


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