AmTrust Financial Services, Inc.

Supervisor - Document Management Center

US-MD-Hunt Valley
Requisition ID
2017-5768
Category
Operations
Position Type
Regular Full-Time

Overview

PDP Group, a division of AmTrust Financial, is searching for a Supervisor in our Document Management Center. Shift is 9:30am to 6pm.

 

Summary:

Coordinates, manages and facilitates the workflow of the Document Management Center (DMC). Responsible for appropriate delegation of all DMC tasks in order to meet required turnaround guidelines. Required to oversee employees. Identifies any issues with employees or workflow and coordinates solutions with the manager.

Responsibilities

Essential Duties and Responsibilities:

  • Organize and delegate work to staff on a daily basis.
  • Provide technical direction as necessary.
  • Monitor production for quality and quantity.
  • Assist with the development of those in training
  • Supervise the staff and act as the primary point of contact
  • Recommend improvements for workflow and procedures
  • Handle reporting needs as necessary
  • Be fluent in the jobs performed in the DMC and understand requirements of systems

Qualifications

Education/Experience:
High school diploma or general education degree (GED); College Degree preferred. One to three years related experience and/or training; or equivalent combination of education and experience. Prior experience organizing and delegating workflow on a daily basis. General knowledge of title administration business or document storage.

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