AmTrust Financial Services, Inc.

Director of Network Engineering

US-OH-Cleveland
Requisition ID
2017-5689
Category
Information Technology
Position Type
Regular Full-Time

Overview

Responsible for the global architecture, design, support, and engineering of the enterprise network.

Responsibilities

  • Own and drive uniform global network configurations and architectural standards in both US and Europe
  • Evaluate emerging technologies and create implementation strategies for inclusion in the wider network
  • Carry out management responsibilities in accordance with the organization’s policies, procedures, and applicable laws.
  • Interview and train employees; plan, assign and direct work; appraise performance and provide coaching; address complaints and resolve problems
  • Be the catalyst for inter-departmental communications and collaboration as it relates to executing projects and outage management.
  • Develops processes and procedures designed to minimize the impact of system outages. Plans to meet and or exceed the requirements of production operations.
  • Support and implement periodic upgrades of the network infrastructure as required, including both patch updates and full version upgrades in order to meet service level objectives.
  • Examines new projects, forecasts new staffing requirements, and reviews company and team goals to prepare a network engineering plan and budget
  • Develop and manage relationships with network/telecom suppliers, including negotiation of equipment and service costs/terms

Skills and Key Competencies:

  • Communication skills
  • Organization skills
  • Critical thinking and problem solving skills
  • Self-motivating
  • Team work
  • Adaptability
  • Stress tolerance
  • Decision-making

Qualifications

  • Strong proven leader for enterprise network teams of at least 6 to 8 team members
  • Demonstrated knowledge of complex enterprise networks
  • Advanced knowledge of routing, switching, and network security
  • Ability to exercise considerable judgment, maintain confidentiality, and act in a diplomatic manner
  • Ability to independently identify, research and resolve issues
  • An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
  • A decisive individual who possesses a strategic focus as well as an operational, implementation, and detail oriented perspective
  • Works globally, and fosters communication with others and adapts communication style to account for cultural differences in audience
  • A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus
  • Ability to work with peers in a team effort
  • Demonstrated ability to manage multiple priorities and deadlines
  • A well-organized and self-directed individual who is able to work with minimal amount of supervision
  • Capability to efficiently complete tasks in a fast paced environment

Education and Experience

  • Bachelor’s degree in information technology, computer science, telecommunications or related field; proven industry experience will be acceptable in lieu of degree
  • 10+ years of experience in IT Infrastructure / Operations with a strong emphasis on business facing services.
  • 8+ years of experience leading IT functions, including architecture, engineering, and network support
  • 8+ years of experience supervisory/management
  • Experience working with methodologies and techniques such as Agile, Scrum, and Kanban.

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