AmTrust Financial Services, Inc.

Commerical Claims Adjuster - General Liability and Auto

Job Locations US-FL-Maitland
Requisition ID
Position Type
Regular Full-Time


Amtrust Financial Services, a fast growing commercial insurance company, has a need for a Commercial Liability Claims Adjuster. The Commercial Liability Claims Adjuster will be responsible for the prompt and efficient examination, investigation and resolution of insurance claims, including commercial casualty and construction related claims, through effective interaction, investigation and negotiation with insureds and claimants, ensuring that company resources are utilized in a cost effective manner in the process. This is an inside position and handles third party bodily injury and property damage claims arising from commercial general liability and commercial auto policies. The adjuster reports to a GL Supervisor.  



  • Responsible for handling moderate-to-high complexity and severity Commercial Auto, General Liability, and Construction Defect claims, including litigated claims.
  • Reviews and analyzes coverages that may or may not apply to a claim and then develops and executes plans to secure the necessary information to determine coverage issues.
  • Makes timely and appropriate contacts with all interested parties, including, but not limited to the insured, claimant/attorney, witnesses, underwriters and producers. 
  • Works closely with and actively manages defense counsel.  Responsible for all aspects of litigated claims, including development of a litigation plan with counsel, tracking and controlling legal expenses, and reaching a cost-effective resolution when possible.  
  • Applies facts, as determined by contacts and investigation, to the law of a particular jurisdiction to properly and accurately evaluate exposure and proper establishes indemnity and expense reserves as the claim develops. 
  • Minimizes losses through identification of subrogation and prompt disposition.
  • Determines and fulfills reporting requirements to supervisor/manager, Home Office, SIU, client companies and reinsurers.
  • Recognizes SIU exposures and is able to implement appropriate action plans.
  • Works with outside vendors including Attorneys, Experts, Appraisers, Independent Adjusters, etc.
  • Attend Mediation and Settlement Conferences as necessary.
  • Be ready, willing and able to undertake additional duties and responsibilities as assigned by Management.


  • Bachelor’s degree or equivalent experience.
  • 5+ years of liability claim handling experience.
  • Knowledge of construction industry practices as well as litigation management skills would be beneficial.
  • Insurance coursework (e.g. IIA, CPCU, SCLA and AEI) is beneficial.
  • Maintain valid adjusters’ license(s) in states assigned (Southeast Region) or an ability to obtain same.
  • Ability to manage relationships in a fast paced environment, while demonstrating persistence along with problem solving and decision making skills to work with customers through a variety of challenging situations.
  • Knowledge of Microsoft Office applications and ability to learn new software programs.
  • Ability to multi-task and handle large volumes of work in a short period of time.
  • Time management skills, organizational skills and ability to prioritize issues and tasks.



What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities.  Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.


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