AmTrust Financial Services, Inc.

Property Claims Adjuster II

Job Locations US-TX-Dallas
Requisition ID
Position Type
Regular Full-Time


AmTrust Financial Services, a commercial insurance company, has a need for a Commercial Property Claims Adjuster II. 


The Commercial Property Claims Adjuster will:

Under minimal supervision, is responsible for planning and executing the processing of assigned first party commercial property claims that are of mid to high complexity and/or severe in nature from beginning to end.

Make timely and appropriate contacts with interested parties, including, but not limited to the insured, claimant/attorney, witnesses, agents and producers. Reviews and analyzes coverages that may or may not apply to the claim.

Interpret various policy forms and establish applicable coverages, determine any exclusions, which may apply and establish appropriate claims reserves.
Direct outside vendors and experts retained to assist in the claim investigation, and closely control claims costs.

Investigates claims exercising discretion and judgment in determining the meaning of facts, coverage, claim value, negotiating strategy, reserve levels, and other considerations in resolving a claim. 

Applies facts, as determined by contacts and investigation, to the law of a particular jurisdiction to properly evaluate exposure.
Establishes indemnity and expense reserves as the claim transpires. Controls and manages claim related expenses.

Develops and executes resolution plans, including the avoidance/minimization of litigation. Works with and actively monitors and manages defense counsel. Minimizes loss cost through identification of subrogation and prompt disposition.
Communicates with agents, insureds, claimants, and company personnel, keeping them apprised of appropriate information. Discusses possible coverage issues with supervisor and drafts coverage positions as applicable.

Proficient in the ability to review and validate Xactimate damage estimates. Uses photographs, scope notes and measurements to assist in the decision making process.

Has the ability to work with contractors and restoration companies.
May be required to assist in adjusting catastrophe claims, as needed, to satisfy customer needs.
Seeks appropriate guidance and communicates pursuant to authority structure. Determines and fulfills reporting requirements to supervisor/manager, Home Office, SIU, client companies and reinsurers.
Maintain professional and technical knowledge through continuing education programs.


A minimum of seven years of experience handling commercial property claims is required.
The position requires experience handling mid to large commercial property losses across multiple coverage exposures, including but not limited to:


Business Personal Property
Business Income/Interruption
Machinery & Equipment
Must be knowledgeable of construction terms and techniques, including but not limited to roofing, electrical, plumbing, air conditioning, concrete/masonry, etc.
California commercial claims handling experience is a plus.
Experience handling complex claims is a plus.
TX adjusters license is required.
Where applicable, must successfully complete licensing and/or certification requirements in compliance with state regulations and laws.
Xactimate estimating software knowledge a plus. CPCU, AIC, AIS credentials are an added bonus.
Proficiency in Word and Excel is a must.


What We Offer

 AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities.  Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.



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