AmTrust Financial Services, Inc.

Mail Clerk

Job Locations US-NJ-Jersey City
Requisition ID
Position Type
Regular Full-Time



  AmTrust Financial is searching for a Mail Clerk in our Jersey City location.  Shift is 8:30am to 5:00pm.




• Operation of automated equipment: mail, reprographic, and finishing equipment

• Operate production scanners and configure job-processing settings, manage job queues, files, print jobs 

• Follow procedures based on application outlined in Mailroom Procedures Manual

• Use print, mail and peripheral equipment during production process

• Perform quality checks on print and mail during respective processes

• Record and process accountable print and mail information, maintain logs

• Prepare print, mail and packages for external shipments and coordinate deliveries and pick-ups (i.e. presort vendor)

• Manage digital files to formats such PDF, TIFF, PostScript, XML, etc for import into document repository and print management systems

• Store and retrieve electronic documents in server storage system

• Perform finishing work on documents to be mailed, such as metering, folding and inserting

• Perform fulfillment functions, such as assembly, packaging, shipping and tracking of materials. Manage fulfillment inventory, re-order and re-stock

• Engage and procure special packaging materials and/or special inventoried items from appropriate Third Party suppliers to support jobs requirements

• May be required to operate electronic and hand pallet jacks which requires forklift training / certification

• Monitor and manage supplies inventory, mail and distribution activities

• Trace and resolve mail problems with USPS, presort vendors and express and local delivery services

• Identify and engage appropriate resources for problem resolution and initiate process improvement when applicable

• Operate fully integrated mail solutions that include automated fulfillment, finishing, and mailing

• Manage electronic input, print, packaging activities and posting fulfillment in high speed/high volume operations

• Ensure resources are available during normal working hours to assure quick resolution of printing, mail distribution, or technical problems and maximize uptime

• Perform necessary safety requirements and certifications

• Perform other duties as assigned

• Follow AmTrust’s ANA Policy Handbook



• Must have mailroom experience

• Able to lift and move up to 50 pounds

• Verbal communication skills

• Read a simple job ticket and understands steps required in work flow

• Ability to handle multiple tasks

• Operation of PC – basic function of MS Office applications (Word, Excel). Capable of navigating Internet Explorer, uploading and downloading files

• Determine output packaging per packaging standards (e.g. process for invoices, etc.)

• Estimate and schedule complex jobs, including operators, job path and time requirements

• Build teams and foster teamwork

• Coach and mentor other Mail associates



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