Responsibilities:
1. Provides instruction to processing department for new and renewal accounts
2. Provides instruction to processing department for endorsement requests.
3. Processes endorsements that are tasked to be handled within the Underwriting Department.
4. Fulfills brokers requests for, loss runs, copies of policies, copies of invoicing, etc.
5. Provides agency support of general questions regarding renewal status, endorsement status, cancellation status, billing inquires, commission questions, etc.).
6. Requoting within current systems as needed with requotes limited to adjustment of credits, debits, or deductibles or any requotes that can be completed within set time frame
7. Completes renewal proposals as requested
8. Handles full renewal process as allowed by Letter of Authority.
9. Completes file documentation according to best practices guidelines
10. Responds to agent service questions and handles problems and service issues to a satisfactory resolution
11. Supports the Underwriters in their activities
12. Keeps current with market trends and demands.
13. Performs other functionally related duties as assigned.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

Qualifications:
Required:
• Must be able to meet deadlines and work in a fast paced atmosphere
• Demonstrated proficiency in Microsoft Office Applications (Excel, Word, PowerPoint and One Note)

Preferred:
• 1+ years of clerical or administrative experience preferred
• Insurance industry experience with knowledge of Property and Casualty Lines of coverage.
• Working knowledge of PC based systems and applications such as Microsoft Office and data-based systems
• Strong verbal, reading and written communication skills

The expected salary range for this role is $13.00/hr - $26.90/hr.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.