The Director of Premium Auditing – Training, Quality Assurance, and Compliance is a key leadership role reporting to the AVP of Premium Audit. This position is responsible for developing and overseeing training programs, ensuring audit quality standards, and maintaining regulatory compliance across the Premium Audit function. The Director will lead initiatives that promote consistency, accuracy, and excellence in audit execution, while fostering a culture of continuous learning and operational integrity.

Training & Development

· Design and implement comprehensive training programs for new and existing premium audit staff.

· Develop onboarding materials, technical guides, and continuing education resources and procedures.

· Monitor training effectiveness and adjust programs based on performance metrics and feedback.

· Partner with regional audit leadership to identify skill gaps and create targeted development plans.

· Promote a learning culture that supports professional growth and knowledge sharing.

Quality Assurance

· Establish and maintain audit quality standards and review protocols.

· Conduct regular quality control audits to ensure accuracy, consistency, and compliance.

· Analyze audit results to identify trends, errors, and opportunities for improvement.

· Collaborate with regional audit teams to implement corrective actions and process enhancements.

· Supervise quality control staff and ensure alignment with departmental goals.

Compliance Oversight

· Ensure audit practices comply with state regulations, industry standards, and internal policies.

· Monitor changes in regulatory requirements and communicate updates to relevant stakeholders.

· Develop and maintain documentation and procedures to support compliance efforts.

· Liaise with legal, underwriting, and regulatory teams to address compliance-related issues.

Leadership & Collaboration

· Serve as a strategic partner to the AVP of Premium Audit in driving departmental initiatives.

· Lead cross-functional projects focused on training, quality, and compliance improvements.

· Represent the Premium Audit department in internal and external meetings related to audit standards and regulatory matters.

· Foster a collaborative environment that encourages transparency, accountability, and innovation.

Performance Monitoring & Reporting

· Develop and track key performance indicators (KPIs) related to training, quality, and compliance.

· Prepare reports and presentations for senior leadership on audit performance and improvement initiatives.

· Provide insights and recommendations to enhance audit operations and service delivery.

Additional Duties

· Perform other functionally related duties as assigned by the AVP of Premium Audit.

Leadership Qualities

· Instructional Leadership: Ability to design and deliver impactful training programs.

· Analytical Rigor: Skilled in evaluating audit data and identifying quality trends.

· Compliance Expertise: Deep understanding of regulatory frameworks and audit standards.

· Collaborative Mindset: Builds strong relationships across departments and with external partners.

· Continuous Improvement Focus: Drives innovation and process optimization.

· Integrity & Accountability: Upholds high ethical standards and leads by example.

Required:

· Bachelor’s degree from a four-year college or university.

· Minimum of 10 years of relevant experience in premium audit or related field, with a focus on training, quality assurance, or compliance.

· Strong understanding of insurance audit practices and regulatory requirements.

· Excellent communication, presentation, and interpersonal skills.

· Proven leadership and team development capabilities.

· High attention to detail and organizational skills.

Preferred:

· Advanced degree or professional certifications (e.g., CPCU, APA, AINS).

· Experience in instructional design or adult learning methodologies.

· Familiarity with audit software and data analytics tools.

Note: This job description provides a general overview of the role and responsibilities. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. AmTrust reserves the right to modify this job description at any time.

Candidates located within a 50 mile radius of an AmTrust office location may be required to work a hybrid schedule.

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.