We are seeking an experienced and dynamic Account Manager to join our Specialty Risk team, focusing on travel and renters insurance. This role is ideal for an energetic professional with a proven track record in managing client relationships, identifying risk exposures, and delivering tailored insurance solutions within the specialty lines marketplace.

This role will require a hybrid work schedule in any of our US AmTrust Offices. 

· Manage and grow a portfolio of specialty risk accounts, with a primary emphasis on travel and renters insurance products.

· Serve as the main point of contact for clients, brokers, and underwriters, ensuring exceptional service delivery and satisfaction.

· Identify client exposures and recommend customized insurance solutions that meet their unique needs.

· Prepare and deliver presentations and proposals for new and existing clients.

· Manage terms and pricing with underwriters to secure optimal coverage for clients.

· Monitor market trends and regulatory changes affecting travel and renters insurance; proactively communicate relevant updates to clients and internal teams.

· Handle contract negotiations, endorsements, and claims support, guiding clients through each stage with clarity and professionalism.

· Collaborate cross-functionally with sales, underwriting, and claims departments to deliver seamless client experiences.

· Drive new business development by identifying prospective clients and cross-selling additional specialty risk products as appropriate.

· Maintain meticulous records in CRM systems and ensure all compliance requirements are met.

· Bachelor’s degree in Business, Insurance, Risk Management, or a related field preferred.

· Experience in account management within the insurance industry, with a focus on travel and/or renters insurance strongly preferred.

· Solid understanding of specialty risk products and insurance market dynamics.

· Demonstrated ability to build and sustain client relationships at multiple organizational levels.

· Strong negotiation, presentation, and analytical skills.

· Excellent organizational abilities and attention to detail.

· Proficiency with CRM and insurance management software.

· Insurance licenses as required by jurisdiction (preferred if already held).

Personal Attributes

· Client-focused, with a commitment to excellence in service and communication.

· Proactive, self-motivated, and adaptable to changing priorities.

· Team player with a collaborative spirit and a drive to achieve shared goals.

· Curious and resourceful, always seeking innovative solutions for clients.

#AmTrust

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.