Coordinating the enrollment and ongoing management of the Extended Warranty Program in North America. Monitoring Retailer progress against conversion and performance targets and agree any actions required to ensure ongoing growth year on year. Position will require ongoing travel for in store visits in support of the program as well as virtual trainings and/or performance reviews.  The individual will be targeted on unit sales and margins generated by the Retailers under their remit as well as contributing support towards the achievement of the overall regional objectives in overall unit sales, CCP administration fee, underwriting performance, and overall operating profit.

• Develop strong business relationships with key contacts at Global, North America, Retailers and other NSC’s as required, and ensure that fully compliant processes are always followed
• Use the ‘claims analyser’ to proactively manage the loss ratio for all accounts in line with CCPE / CCP / AIU / MICL standards. Analyse claims trends (including early claims incidence, anti-selection, and use of labour rates) to gain agreement to any remedial actions that need to be in place to achieve satisfactory loss ratio
• Ensure that all Retailers are using appropriate ‘Point of Sale’ material in an appropriate manner and in line with local regulatory requirements
• Ensure that the following team administration tasks are completed within set timescales:
  • Outlook Calendar
  • Sales Reports
  • Claims Analyzer
  • Expenses
  • Business Mileage Return
  • Completion of CPD Training

• Minimum of 10 years in B2B sales role, preferably managing F&I products in the Automotive industry
• Experience of working successfully in North America or English-speaking markets in the retail automotive environment
• Proven experience of managing multiple stakeholders
• Proven track record of sales and/or coaching in the motor industry and or financial services ideally within a finance company or dealership/dealer group.
• Demonstrate a proactive, professional, customer focused approach to winning sales and developing long-term repeat business with a proven track record in business-to-business sales
• Worked in a small team environment, managing a high workload, and supporting the work of others including people management.
• Ideally graduate or educated to A-level / Higher / International Baccalaureate standard
• Fluent English speaker
• Driving licence (ideally clean) as this role requires extensive travel.

Technical Skills

• Maintain a full understanding of underwriting performance statistics and manage Retailer accounts in line with insurer requirements.

Guidelines for Technical Skills

• Maintain a full understanding of underwriting performance statistics and manage Retailer accounts in line with insurer requirements.

Travel

It is expected that this role will require significant (North American) travel

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.