The Director, Product Management will be responsible for overseeing the development, management, and optimization of our multiline products with a focus on small business and the Business Owner's Policy (BOP) product line. This role will focus on coverage development, product modernization, appetite expansion and enablement, and shaping the broader BOP and multiline growth strategy. This role requires a strategic thinker with a deep understanding of commercial insurance products, market and competitor trends, and customer needs. The ideal candidate will drive product innovation, ensure competitive positioning, and collaborate with cross-functional teams to manage existing and deliver new products to achieve business objectives. This role will work with all aspects of the commercial lines value chain – including Filings, Compliance, Legal, IT, Product Management, Field Underwriting, Actuarial, Marketing, and others – to manage, develop, and deploy coverages and capabilities.

This position will require a hybrid (in-office/remote) work schedule in any of our AmTrust offices across the US.

· Product Strategy and Development:

· Develop and implement the strategic vision for the BOP product line.

· Conduct market research to identify trends, customer needs, and competitive landscape.

· Lead the design and development of new BOP products and enhancements to existing offerings.

· Ensure products meet regulatory requirements and industry standards.

· Focus on forms and coverage management to ensure comprehensive and competitive offerings.

· Drive new coverage development to address emerging risks and market demands.

· Serve as a SME for product requirements

· Identify and execute roadmaps for both product and coverage expansion and to proactively protect the firm from undesirable exposures.

· Product Management:

· Oversee the lifecycle management of BOP products, from inception to launch and ongoing optimization.

· Monitor product performance and profitability, making data-driven decisions to improve outcomes.

· Collaborate with underwriting, actuarial, claims, and marketing teams to ensure cohesive product strategies.

· Develop strategic capabilities to materially grow the BOP portfolio and expand market share.

· Effectively detail and connect all aspects of the product model across the product ecosystem

· Customer Focus:

· Own strategic initiatives aimed to enhance the customer experience and enable large scale business growth

· Partner with marketing to externalize product capabilities

· Engage with customers and brokers to gather feedback and insights.

· Develop customer-centric solutions that address the unique needs of small and medium-sized businesses.

· Ensure exceptional customer experience through product design and service delivery.

· Delivery system and product training as needed.

· Leadership and Collaboration:

· Foster a culture of innovation, collaboration, and continuous improvement.

· Work closely with senior leadership to align product strategies with overall business goals.

· Represent the company at industry events, conferences, and meetings.

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· Bachelor's degree in Business, Marketing, Insurance, or a related field; MBA or advanced degree preferred.

· Minimum of 7-10 years of experience in product management within the insurance industry, with a focus on commercial lines.

· Proven track record of successful product development and management.

· Excellent communication, presentation, and interpersonal skills.

· Knowledge of regulatory requirements and industry standards for commercial insurance products.

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.