AmTrust Financial Services, a growing commercial insurance company, has a need for an Executive Assistant based out of our Cleveland office.  The position will primarily support Senior Executives that travel 50% of the time and provide support to their direct reports.  This person will perform a wide range of administrative and executive support to ensure efficient operation of their organizations, which includes serving as the office/operations manager for our departments. The highly successful candidate will be able to think and work proactively to address the needs of the executives they are supporting. Maintains a solid understanding of AmTrust’s mission, vision, and values while upholding the standards of the AmTrust organization.

• Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; and initiating telecommunications.
• Organizes and strategically manages and maintains detailed calendars for executives; plans and schedules meetings, conferences, teleconferences, and travel.
• Expense support to include budget tracking, creating purchase orders, and reconciling invoices and credit card statements.
• Welcomes guests and customers by greeting them, in person or on the telephone, and answering or directing inquiries.
• Prepares reports by collecting and analyzing information.
• Assists with department events and provides support for events during executive’s visits to different AmTrust offices.
• Maintains customer confidence and protects operations by keeping information confidential.
• Completes projects by assigning work to clerical staff and following up on results.
• Provides historical reference by developing and utilizing filing and retrieval systems and recording meeting discussions.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipates and orders needed supplies.
• Ensures operation of equipment by completing preventive maintenance requirements; troubleshoots malfunctions; calls for repairs.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Keeps current with market trends and demands.
• Performs other functionally related duties as assigned.

Required:

• 5+ years of executive administrative experience.
• Experience managing multiple calendars; able to prioritize and multi-task; strong ownership and proactive mindset.
• Experience booking domestic and international travel.
• Experience with budget tracking, billing, and reconciliation of invoices and credit card statements.
• Supply management, time management, and organization skills.
• Attention to detail in composing, typing, and proofing materials.
• Establishing priorities and meeting deadlines.
• Computer software skills including Microsoft Office suite of products (Word, Excel, Outlook, PowerPoint, Teams, etc.)
• High level of interpersonal skills to handle sensitive and confidential situations; ability to build relationships.
• Position continually requires demonstrated poise, tact, and diplomacy.
• Strong written and verbal communication skills.
• Ability to work additional hours as needed.

Preferred:

• Bachelor’s degree in business or office management.
• Experience with Concur for travel.
• Experience with Oracle for expenses.

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AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.