AmTrust Financial Services is searching for an energetic and motivated person to join our team and support mail services, functions and operations at the Cleveland, Ohio location.

Qualified candidates will have experience in a fast-paced working environment, are extremely reliable, and very punctual.

This position requires constant engagement with staff and service providers; a friendly personality and strong verbal communication skills are essential.

Responsibilities:

• Mailroom coverage
• Sort and log incoming mail
• Deliver inter-office correspondence and packages from one department or individual to another within an office
• Maintain shipping and mailing supply inventory and fulfillment
• Pick up outgoing mail from departments and prepare packages for shipment
• Determine the best method of box selection, labeling and shipment of packages
• Make arrangements with carriers
• Achieve productivity and meet pick-up and delivery times and expectations
• Assist with office and facilities services needs
• Other projects or duties as assigned

Skills:

• Follow procedures based on Mailroom Procedures Manual
• Strong communication, organizational, and customer service
• Detail orientated
• Ability to multi-task
• Ability to stand and carry packages for long periods of time
• Time management
• Ability to work independently
• Ability to prioritize
• Ability to use basic office equipment
• Perform finishing work on documents to be mailed: metering, folding and inserting
• Perform fulfillment functions: assembly, packaging, shipping and tracking of materials
• May be required to operate electronic and hand pallet jacks, which requires forklift training and certification
• Trace and resolve mail problems with USPS, presort vendors and express and local delivery services
• Identify and engage appropriate resources for problem resolution and initiate process improvement when applicable

Qualifications:

• High school diploma or equivalent
• Able to lift and move up to 50 pounds
• Microsoft Office word, excel, and outlook
• Teamwork

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

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